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Shipping Policy

Effective Date: [June 26, 2023]

 

Thank you for choosing Land of Origins Coffee. This Shipping Policy explains our shipping practices and procedures for delivering products to you. By placing an order through our online store at www.landoforiginscoffee.com  you acknowledge that you have read, understood, and agree to be bound by the terms of this Shipping Policy.

 

Processing Time

1.1 Order Processing: Once you place an order, please allow us 1-2 days to process and prepare your order for shipment. We strive to ship orders as quickly as possible, and we appreciate your patience during this processing period.

 

1.2 Business Days: Our business days are Monday through Friday, excluding public holidays.

 

Shipping Methods and Delivery

 

2.1 Shipping Methods: We offer various shipping methods through our shipping partners to provide you with the lowest shipping cost. The available shipping methods will be displayed during the checkout process, and you can choose the one that suits your needs.

 

2.2 Delivery Time: The estimated delivery time depends on the shipping method selected and the destination. Product is shipped from our location in Texas. Please note that delivery times are approximate and may vary due to factors beyond our control, such as weather conditions or carrier delays. We are not responsible for any delays caused by third-party shipping carriers.

 

2.3 Tracking: Once your order is shipped, we will provide you with a tracking number, if available, which you can use to track the progress of your shipment. Please note that it may take some time for the tracking information to be updated by the shipping carrier.

 

Shipping Fees and Taxes

3.1 Shipping Fees: Shipping fees will be calculated based on the selected shipping method. The shipping fees will be displayed during the checkout process before you complete your order.

 

3.2 Taxes and Duties: Depending on your location, your order may be subject to local taxes, or other fees imposed by the destination state. 

 

Shipping Address

4.1 Accuracy: It is your responsibility to provide us with accurate and complete shipping information. Please double-check your shipping address during the checkout process to ensure accurate delivery. We are not liable for any delays or delivery failures resulting from incorrect or incomplete shipping addresses provided by you.

 

4.2 Changes: If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that the address change can be made once the order has been processed or shipped.

 

Lost or Damaged Packages

5.1 Lost Packages: In the event that your package is lost in transit, please contact us immediately. We will work with the shipping carrier to investigate the issue and resolve it as efficiently as possible. Please note that the resolution may vary depending on the specific circumstances and the shipping carrier's policies.

 

5.2 Damaged Packages: If your package arrives damaged, please notify us within 48 hours of receiving the package. We may require photographic evidence of the damaged package and its contents. We will work with you to resolve the issue, which may involve filing a claim with the shipping carrier.

 

International Shipping

International Orders: We currently DO NOT offer international shipping

 

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at info@landoforiginscoffee.com

 

By placing an order with us, you acknowledge that you have read, understood, and agreed to the terms of this Shipping Policy.

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